About the Course
This 11-hour Medical Administration curriculum is designed as a continuation course that immediately follows a 48-hour Microsoft Office Skills curriculum. Students entering this course should already possess foundational skills in:
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Microsoft Teams
- File management and organization
- Basic keyboarding and computer navigation
- Professional email communication
- Basic data entry skills
The Medical Administration curriculum builds upon these skills by applying them directly to healthcare office environments and administrative workflows.
Classes Schedule
| Course | Duration | Days | Time | Dates |
| Microsoft Office Specialist (English) | TBA | TBA | TBA | TBA |
| Microsoft Office Specialist (Spanish) | TBA | TBA | TBA | TBA |
| Microsoft Office Specialist (English) | TBA | TBA | TBA | TBA |
| Microsoft Office Specialist (Spanish) | TBA | TBA | TBA | TBA |
| Microsoft Office Specialist (English) | TBA | TBA | TBA | TBA |
| Microsoft Office Specialist (Spanish) | TBA | TBA | TBA | TBA |
Curriculum Goals Basic Fundamental Medical Administration
Key Benefits for Individuals
- Understand the role and responsibilities of a Medical Administrative Assistant.
- Demonstrate professional communication in a healthcare setting.
- Apply HIPAA privacy and confidentiality principles.
- Schedule patient appointments using medical office procedures.
- Manage patient intake and registration processes.
- Understand basic medical terminology used in front-office settings.
- Handle medical records and documentation procedures.
- Process basic insurance and billing terminology.
- Use Microsoft Office applications in healthcare office scenarios.
- Demonstrate professionalism and customer service skills in medical environments.
Benefits for Employers
- Productivity: Ensures staff can maximize software use, saving time and money.
- Skill Verification: Reduces training costs by hiring proven talent.
- Valuable Asset: Organizations see certified staff as adding value, improving innovation, and increasing job satisfaction.
Who Benefits Most?
- Students & Early Career Pros: Gain an edge in a competitive job market.
- All Office Workers: Anyone from admin to accounting to sales benefits from proving proficiency in essential tools like Excel, Word, and PowerPoint.
What to Expect in Training
- Focus on Practical Skills: MOS exams are performance-based, requiring you to perform tasks in the application (like creating charts or managing data) rather than just multiple-choice.
- App Coverage: Training covers Word, Excel, PowerPoint, Access, and Outlook, depending on the certification track (Associate, Expert, Master).
- Study Materials: Expect review materials, hands-on activities, downloadable practice files, and practice exams.
Learning Outcomes
The Microsoft Office Skills Program is crafted to provide students with basic core competency of essential Microsoft Office applications, empowering them to meet and exceed the demands of modern administrative and business environments. This program focuses on practical, application-based learning, ensuring students graduate with a robust, versatile skill set that enhances productivity, supports organizational goals, and provides a competitive edge in professional settings. Upon successful completion of the program, students will be able to:
Microsoft Word Basic Skills:
- Create and manage high-quality documents through advanced formatting techniques for text, paragraphs, and sections.
- Effectively utilize tables, lists, references, and other formatting tools to produce polished, professional documents tailored for business and administrative contexts.
Microsoft Excel Basic Skills:
- Design, organize, and analyze data within well-managed workbooks, employing multiple sheets, formulas, and functions for comprehensive data analysis.
- Generate clear visual representations of data through charts, tables, and graphic elements, effectively communicating information for decision-making.
- Customize workbook settings and views to facilitate seamless data distribution and reporting, building foundational skills in data-driven decision-making.
Microsoft PowerPoint Basic Skills:
- Develop impactful, visually compelling presentations that leverage a variety of multimedia tools, including images, animations, transitions, and text enhancements.
- Arrange slide content using cohesive design principles, ensuring clarity and engagement for professional audiences.
- Confidently configure multiple presentation modes, from kiosk displays to interactive training sessions, empowering students to convey ideas persuasively and with precision.
Microsoft Outlook Basic Skills:
- Efficiently navigate and manage email communications, calendars, and contact lists, ensuring organized and productive time management and communication.
- Use scheduling tools to plan meetings, manage appointments, and maintain task lists that enhance productivity and support team collaboration.
- Personalize the Outlook interface and settings to optimize workflow, preparing students to handle diverse communication demands in fast-paced environments.
The Value
By developing these core competencies across the Microsoft Office suite—Word, Excel, PowerPoint and Outlook, —students will acquire a comprehensive skill set that prepares them to execute a variety of tasks in business, administration, and beyond. The combination of these essential workplace applications will boost students’ productivity, refine their technical abilities, and provide them with a competitive edge in both academic and professional environments. This program’s commitment to skillful application-based training ensures that graduates are well-prepared to contribute effectively in diverse administrative and professional roles.
Certification Information
Microsoft Office Specialist: Associate (Office 365 and Office 2019)
Certification Description
Demonstrate that you have the skills needed to get the most out of Office by earning a Microsoft Office Specialist: Associate certification in multiple Office programs.
Certifying Organization
Microsoft Corporation
https://www.microsoft.com/en-us/
Certification Details
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or Written Exam Required? Yes
Exam Details
Third Party Exam Center
Microsoft certification exams are administered by Pearson VUE.
More Certification Information
Microsoft Office Specialist: Associate (Office 365 and Office 2019) Website
Certification Details
Demonstrate that you have the skills needed to get the most out of Office by earning a Microsoft Office Specialist: Associate certification in multiple Office programs.
Important: To earn the Microsoft Office Specialist: Associate certification, pass three of the following exams:
Test Resources
Student Test Preparation Resources:
- Microsoft Office Assessment Tests Practice: https://www.jobtestprep.com/microsoft-assessment-test
- Word: https://www.youtube.com/watch?v=plsk1bF5h78&t=10s
- Powerpoint: https://www.youtube.com/watch?v=GwWg50_8X6U
- Excel: https://www.youtube.com/watch?v=5iyGvar490I
- Outlook: https://www.youtube.com/watch?v=gG6WbYWSnak, https://www.youtube.com/watch?v=UzPqnrrh4PE
Provided Student Resources and Support
- Hardware for purchase
- Laptop or Desktop PC/Mac
- Monitor, Keyboard and Mouse (Desktop)
- Keyboard and Mouse (Optional for Laptop)
- Configuration Services
- Windows
- Microsoft Office
- Remote Support
- Google Classroom
- LMS Training
- Gmail Account
- Accessing Google Classroom
- Basic Windows Navigation
- Student Support
- eMail Support 24-hour response time
- Remote & Phone Support by Appt
- YouTube Training Videos
- MOS Certification Exam Preparation Resources
